Privacy Policy

Effective Date: September 18, 2025

 

SMS Disclaimer

SMS messages are sent by Xoyal IT Services. These may include:

• Customer Support Messages: updates on your account, services, or assistance requests
• Marketing Messages: information about our services and promotions, where applicable

When you consent to receive messages from us, your consent is provided only to Xoyal IT Services and will never be shared or sold to third parties.

By opting in, you understand that message frequency may vary, standard message/data rates may apply, you can reply “STOP” to opt out anytime, and you may contact us at info@xoyal.com with any questions.

 

1. Introduction

Xoyal IT Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and services.

 

2. Information We Collect

• Personal Data: Name, email, phone number, payment details, and company information when you register, make a purchase, or subscribe.
• Usage Data: IP address, browser type, access times, and pages visited.
• Cookies & Tracking: We use cookies and similar technologies to improve your browsing experience.

 

3. How We Use Your Information

• Provide, operate, and maintain our website and services
• Process transactions and manage orders
• Improve and personalize your experience
• Respond to inquiries and support requests
• Send updates and communications (with consent)

 

4. Sharing & Disclosure

Your information may be shared only in these cases:

• Service Providers: For payment processing, hosting, or communication services
• Affiliates: Bound by this Privacy Policy
• Business Transfers: In case of a merger, acquisition, or sale

We do not sell or share SMS opt-in data or personal information with third parties for marketing purposes.

 

5. Data Security

We use industry-standard security measures to protect your information. However, no method of online transmission or storage is 100% secure.

 

6. Your Rights

• Access your personal data
• Request corrections to inaccurate information
• Request deletion of your personal data (under conditions)
• Restrict or object to processing
• Request transfer of your data (data portability)

 

7. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

• Know what data we collect about you
• Know whether your data is sold or disclosed, and to whom
• Access or request deletion of your data
• Opt out of data sales
• Exercise your rights without discrimination

To exercise these rights, contact us at info@xoyal.com.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@xoyal.com